At Contack, our mission is to transform frustration into delight for all of the stakeholders in the customer support industry, from companies outsourcing their customer service operations, to agents, to end customers. We offer a responsive and flexible cloud-based support service and staffing platform that enables our clients to grow without the traditional pains. Pricing is consumption based, so you never pay for services you're not using. Agents work from home, providing them with flexibility and balance while keeping operating costs down. And, using our machine learning enabled skills matching algorithm, we assign the most qualified agent to each unique service request, ensuring every customer interaction is optimized according to our clients' needs.
Find out about our referral program, available only to active Contack agents. If you know someone who would be a good fit, we’d love to meet them (and pay you for the introduction!).