At Contack, our mission is to transform frustration into delight for all of the stakeholders in the customer support industry, from companies outsourcing their customer service operations, to agents, to end customers. We offer a responsive and flexible cloud-based support service and staffing platform that enables our clients to grow without the traditional pains. Pricing is consumption based, so you never pay for services you're not using. Agents work from home, providing them with flexibility and balance while keeping operating costs down. And, using our machine learning enabled skills matching algorithm, we assign the most qualified agent to each unique service request, ensuring every customer interaction is optimized according to our clients' needs.
We’ve chosen Contack to scale our customer service as we increase our customer base, and they are making an amazing job onboarding seamlessly and improving all our operations! Our customers are often delighted with our support, now!
We’ve been planning to work with Contack to streamline our customer support operations. The customers that need our support after buying our products really should be satisfied and their problem resolved! We are on the right track.
Co-Founder, Mobile Pixels
Find out about our referral program, available only to active Contack agents. If you know someone who would be a good fit, we’d love to meet them (and pay you for the introduction!).